Cold storage
Per-unit safe ranges. Pass/fail computed server-side, so a reading can't be fudged. Out-of-range = automatic corrective action and a manager push.
Today dashboard
Every shift, on the record.
The Today screen shows exactly what's due — temperature logs, cleaning, deliveries — for the venue's current day. Staff tap, capture, done.
Records work without internet — they commit to the server the moment connectivity returns, server-stamped with the time they were captured. Once committed, they're immutable; corrections are new rows, never overwrites.
Every module, one app
The Simply Safe & Suitable template, covered.
Every record requirement in MPI's S39-0005 template is in every tier — no add-ons, no upgrade fees.
Cleaning
Each cleaning area gets a written SOP and an optional video. Staff sign-off captured with name + timestamp, never anonymous.
Deliveries
Multi-item delivery dockets with temperature checks. Live shellfish gets a harvest-declaration photo per spec §27.
Corrective actions
Linked to compliance records. Ora suggests the next step. Reportable-breach workflow for §50 included.
Verifier portal
PIN-protected, browser-only. Full filtering, search, CSV export, print-friendly. The differentiator no one else builds.
4-year retention
Compliance records cannot be edited or deleted within their 4-year retention window — enforced at the database level (Food Act §50).
Fail captured · 09:02
Walk-in Cooler 1 reading 8.5°C
Safe range · 0–5°C
Out of range · 13h overnight
Last close-down · 19:48 yest.
Logged by · sarah_k
Ora · suggested corrective action
Move high-risk product (deli, dairy, prep ingredients) to Cooler 2 immediately. Discard any product that was >5°C for more than 4 hours — likely the entire shelf. Note: door seal appears to be the root cause; call Cool-Tech today.
PII redacted server-side before AI call · spec §14 IPP12
Meet Ora
When something fails, the next step writes itself.
Ora reads the fail context — the unit, the reading, the time window, your written SOP — and drafts a corrective action that fits your operation. Accept it, edit it, or write your own.
PII redacted server-side before the model ever sees it — staff names become roles, contact details get hashed (spec §14, IPP12). When the AI provider is down, Ora falls back to the next provider; if all are out, your record still saves with a blank CA you fill in by hand. Compliance never blocked by an outage.
Pricing
Three tiers. No surprises.
From NZ$29/month for solo operators, scaling to multi-venue groups. No per-user fees. GST-inclusive. Annual plans save ~16%.
Solo
food trucks, market stalls, single-operator
NZ$29/month
- Single venue, single operator
- All compliance modules included
- Mobile app + web dashboard
- Offline-first — works without internet
- Verifier portal — 1-click audit packs
- 4-year record retention guarantee
- Ora corrective-action suggestions
- Email + chat support
Venue
cafés, restaurants, bars
NZ$49/month
- Everything in Solo
- Unlimited staff per venue (no per-seat fees)
- Manager + Owner roles with permissions
- Custom video SOPs for cleaning areas
- Reportable-breach workflow (Food Act §50)
- Mock-recall drills
- Push notifications for fails + overdues
- Multi-AI provider failover
Multi-Site
groups, franchises, aged-care networks
NZ$99/month
- Everything in Venue
- Multi-venue dashboard with per-site stats
- Per-venue verifier packs
- Cross-venue staff permissions
- Per-venue billing in one subscription
- Centralised pest control + training
- Priority support
- Custom onboarding for groups
From the kitchens
Operators using Kai Safe.
Example operators below — real quotes coming in as the pilot rolls out.
“My last verifier visit took 12 minutes. The verifier opened the pack on her own laptop, clicked through, signed off. No paperwork to dig out.”
SK
Sarah K
Koromiko Café · Wellington
“I used to print temperature logs and stick them in a binder. Verifier visit would take half a day. Now I open the app, the records are there, my staff signed them. Done.”
TM
Tane M
Two Hills Eatery · Tauranga
“What sold me was the price. We were paying $79/month for software that didn't even work offline. Kai Safe was half the price and faster to set up.”
PR
Priya R
Spice Route Kitchens · Auckland